Bitdefender error 1002 occurs due to the presence of junk files in the system. Also, the users might encounter the problem while updating the software on the system. In addition, by any chance, if you delete any updated files, the error code may pop up on the system screen. In cases of Incomplete installation of the Bitdefender antivirus, you will get this error code.
If you are facing the same error code while using the Bitdefender antivirus on your device, then it might be a difficult task for you to resolve it. So, in this article, we are going to provide some amazing techniques in order to resolve the error code.
Effective Procedures to Eliminate Bitdefender Error 1002
In this segment, you will get various procedures which will help you to fix Bitdefender error code 1002 easily. Simply take a look at the methods and check which one suits best for you:
Fix 1: Run the SFC Scan
The System File Checker helps you to repair the damaged or corrupted registry files. This is an inbuilt tool which comes with Windows. Therefore, to resolve the error code you need to run this tool. To perform the action, you should follow the steps that are mentioned in the section below:
At first, press the Start button and type “cmd” in the search bar to launch the Command Prompt on your device.
Now, type ‘sfc/scannow’ in the Command Prompt box and hit the Enter button. This will open the SFC tool up and you will see that the scanning procedure has already started.
After completing the process, it will find out the damaged files of the system. Delete them and restart the system and check the status of the error code. Otherwise, move to the next section.
Fix 2: Repair the Registry Entries Related to Bitdefender Antivirus
Corrupted or damaged registry entries also lead you to this situation. Hence, you need to repair the registries entries in order to fix the Bitdefender error 1002. Hence, check out the steps to perform the action:
At the beginning of the process, press the Windows key and then, type the command in the search bar. Hit the Enter button to launch the Command Prompt.
Now, type “regedit” in the command box and hit the Enter button to open the Registry Editor. After that, select the files which are related to the Bitdefender antivirus.
Now, select the Export option from the menu that will appear on the system screen. From there, choose Save In option to choose the folder in which you want to save the backup key of the Bitdefender antivirus.
Then, check whether the option Selected Branch is selected in the Export range. A confirmation box will appear on the monitor, click OK to confirm the action.
Hope, this will help you to resolve the issue. Otherwise, move to the next section.
Fix 3: Uninstall the Bitdefender and Reinstall It
Another effective step that you need to follow when the above process does not help in order to fix the issue. If you face the error code 1002, then it is better to uninstall the Bitdefender antivirus and reinstall it with a fresh version. To do so, follow the steps as described:
At first, you need to uninstall the antivirus program. For this, you should move to the Control Panel section and then, locate the Programs and Features option.
In the Programs and Features option, you will find all the installed application on your device. Search for the Bitdefender program from the list and right-click on it.
Select the Uninstall option from the list and a confirmation box will appear on the system screen. Click OK to uninstall the program from your device. Now, restart the system.
Now, visit the official website of Bitdefender, search for the latest version of Bitdefender application. Download and install it on your device. After successfully installing the latest version of antivirus, restart the system. Now, the error code gets resolved.
Fix 4: Clean the System Junk Files
Most of the users reported that the issue might get solved after removing the system junk files. Hence, you should give it a try in order to resolve the error code 1002 with ease:
At first, open the Command Prompt by typing “cmd” in the search bar. Hit the option Open the button. Now, type “cleanmgr” in the command box and press the Enter button to execute the command.
The system junk files clean up process will start due to this. It will remove all the junk files that are stored while using the system.
The above-mentioned procedures are sufficient in order to resolve Bitdefender error 1002. Follow the guideline accurately and apply them accordingly. If you face any problems while performing the above steps, do post them in the comments section below. Last but not least, if you face the same problem even after applying the above-discussed steps, you should connect with a reliable technician to do the job for you.