Users mainly report that they face the Adobe error code 1002 when the system is not able to update the Creative Cloud application. This is a very annoying situation for you if you encounter the problem as well.
If you do not update the Adobe software for a long time, the error code will pop up on the system screen. Apart from that, network issue, compatibility are also some of the factors responsible for this error code.
However, if you are an Adobe user and confront the same situation, then you have landed on the right page. Though it is a common error to the users, you should know the proper procedures in order to resolve the issue on your own.
Easy Fixes to Get Rid of Adobe Error Code 1002
There are lots of reasons behind the error code 1002. So, you need to find out the appropriate solution on how to resolve the error code 1002.
In this section, you will find effective and reliable solutions to fix the Adobe error code 1002. Just check out the solutions properly.
Fix 1: Check the Network Connection
The first thing that you should check is the connection of the network. Because improper connection or unstable network connection can lead you to this situation. Therefore, you should make sure that you have a strong internet connection on your device. If possible, unplug the cable and reconnect to the internet. Otherwise, try to change the router.
If the problem gets fixed then OK, otherwise, you need to check the other solutions in the section below.
Fix 2: Update the Adobe Application
The second thing that you need to check the version of the Adobe application that you are using currently. If you face the error code 1002 and the above method do not help you, then it might occur due to using an outdated version of Adobe programs.
Therefore, you should update the Adobe application in order to resolve Adobe error code 1002. To update the application, go through the following section.
- At first, press the Start button and type device manager in the search bar. Hit the Enter button to launch the Device Manager option on your device.
- In this section, you will find all the applications that you installed on your device. Locate the Adobe program and right-click on it.
- Choose the first option which says ‘Update the driver’ and click on it. It will automatically download the latest version of the program and install it on the system.
After getting the latest version of the program installed, try to open it and check whether you are getting the same error code or not.
Fix 3: Scan the System
As we have mentioned in the earlier section, this is an annoying situation for all the Adobe users. You need to scan the device which will help you to resolve the issue. Because we have examined that the problem arises when your device affected by the virus or malware. Hence, it is better to scan your device and delete the virus or malware if any.
Fix 4: Update the Operating System
Sometimes, the OS of the Windows may create trouble for you. You should check whether an updated version of the OS is available or not. Updating the Windows Operating System can resolve the issue in no time.
You need to follow some steps in order to update the OS. Follow the steps mentioned in the section below.
- At first, press the Start button and expand the Control Panel option. After that, move to the System and Security section.
- From the System and Security section, select the Windows Update option. It will automatically start to download the updated version of OS and install it on your device.
After getting the latest version of the OS, check if the problem gets resolved.
Hopefully, the solutions that are discussed in the above section will help you in order to resolve the Adobe error code 1002. In case, you face any problem, just post them in the comment section below. You can also connect with a reliable technician to fix this issue in no time.